Center for Medicate Services at Hendall

As a Senior E-Learning Developer at Hendall, I was integral in shaping the learning experience for its esteemed client, the Centers for Medicare Services (CMS). With an informative, professional brand voice, I delivered educational content tailored specifically to their needs.

One of the significant projects I spearheaded was "Quality In Focus," a comprehensive training module aimed at nursing home staff. The objective was to educate them on avoiding citations, a critical aspect of maintaining these facilities' highest standard of care. I created an engaging learning environment that resonated with the target audience by employing industry-specific language and sharing relevant anecdotes. This project underscored my ability to develop tailored solutions that address our client's unique challenges.

Another notable accomplishment was the development of the national COVID-19 Prevent Training. This project was about imparting knowledge and equipping healthcare professionals with the tools they needed to combat a global pandemic. The White House recognized the training as an outstanding achievement, a testament to the program's effectiveness and my role in its creation.

My work at Hendall has been about more than just creating content; it's about empowering learners through education. The recognition from the highest office in the land further validates the impact of my work. With a confident, knowledgeable tone and a keen understanding of the e-learning landscape, I have contributed significantly to Hendall's success and the success of our clients.

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